JOTIB Privacy Policy
We at JOTIB understand the value of information Privacy. We believe that privacy is a trust factor in the relationship between JOTIB and its user. We endeavor to manage your personal information in accordance with our values. This policy describes:
o How and why we collect your personal information.
o How your information is used and protected.
o When and with whom we share your information.
o The choices you can make about how we collect, use, and share your information.
Jotib General Trading Company for Textiles and Luxuries, owner of www.Jotib.com website ("Website"), respects your privacy and seeks to comply with applicable legal requirements in respect of data collection, processing, and transfer. By using www.Jotib.com or the Services offered through www.Jotib.com (and thus accepting the Terms of Use), you expressly consent to 'Jotib General Trading Company for Textiles and Luxuries.' using your Information, as outlined in this Privacy Policy. Your use of the Website is subject to your acceptance of the Terms of Use of www.Jotib.com and this Privacy Policy. If you do not accept the Terms and this Privacy Policy, then you must discontinue your use of www.Jotib.com.
We are committed to safeguarding the privacy of Registered Users and visitors who use or visit www.Jotib.com. The purpose of this Privacy Policy is to detail the manner in which we use your information, including your personal information that we may obtain about you, during your use of www.Jotib.com.
Information about our customers is an important part of our business, and we are not in the business of selling that to others. We share the information collected by us, only as described below and with the Group companies/subsidiaries/affiliates of Jotib General Trading Company for Textiles and Luxuries, that either is subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.
Collecting Personal Information and its use
We may collect the following information:
· In the course of your use of www.Jotib.com, you provide us with certain information, as mentioned below (collectively referred to as the "Personal Information"), which we may collect, store and use for providing the Services and performing our contractual obligations, other than allowing us to better understand the Website users and improve the layout and functionality of www.Jotib.com;
· Information about your name, address, phone number, e-mail address, billing, and credit/debit/charge card information, order history, feedback, about your visits to and use of www.Jotib.com (including your IP address, geographical location, browser type, and version, operating system, referral source, length of visit, page views, and website navigation, etc.)
· Information relating to any transactions carried out between you and us on or about www.Jotib.com, including information relating to any purchases you make of our Products or Services.
· Information that you provide to us for registering with us as a Registered User (including your Account details).
· Information that you provide to us for subscribing to www.Jotib.com Services, e-mail notifications, and/or newsletters.
· Any other information that you choose to send to us; and feedback including Product/Service reviews.
We may use the Personal Information that you provide or that is obtained by us:
· To register you with www.Jotib.com and to administer and provide our Services, as mentioned on www.Jotib.com.
· To fulfill our agreement of providing Services to you, including those relating to your purchase of Products and their processing and obtaining payment;
· To analyze and profile your shopping preferences (market, customer, and product analysis, etc.) to enable us to review, develop and improve the Products and Services we offer and to enable us to provide you and other customers with relevant information through our marketing programs.
· We may use your Personal Information to make decisions about your using computerized technology, for example automatically selecting Products and Services which we think will interest you from the information we have. We may keep you informed of such Products and Services including special offers, discounts, offers, competitions, and so on (including products and services of other companies and organizations) by e-mail, telephone (including automated calls), SMS text messages, and other electronic messages such as picture messaging, post, fax or otherwise.
· When you provide us with your information, you will be given the option to mention if you do not wish to receive information on such products and services from either us or carefully chosen third parties; and to administer any prize draws or competitions you may wish to enter.
· We may supplement the Personal Information that you provide to us with information that we receive from third parties (e.g., credit reference agencies).
Erasure Of Data
In certain circumstances, you have the following data protection rights:
· The right to access, and update the information that we have on you
· The right to delete the information that we have on you by contacting us at info@Jotib.com
Fraud Prevention
To protect our customers and us from fraud and theft, we may share all or any of the Personal Information that we obtain (for confirming the identity and other information in our customer records, including how you conduct your Account, etc.), with other Group companies/subsidiaries/affiliates of Jotib General Trading Company for Textiles and Luxuries, other third parties, companies, retailers and to financial and other organizations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.
Telephone Calls
All Telephone calls (incoming/outgoing) may be recorded to verify content and may be used together with your records for regulatory compliance, quality control, staff training, preventing, or detecting criminal activity, and for complaint resolution.
Disclosure of Your Information
While we will make every effort to safeguard and keep confidential the information provided to us, we might share your Personal Information with other Group companies/ subsidiaries/ affiliates of Jotib General Trading Company for Textiles and Luxuries and other third parties, companies, retailers, and organizations whose services or Products we provide to you through www.Jotib.com, for the following reasons:
· To other companies and organizations to administer any prize draws or competitions.
· To our agents, staff, and approved third parties to provide services for us.
· To anyone to whom we assign or transfer our rights and duties under our agreement with you.
· If we have a duty to do so or if the law compels us to do so either in connection with any legal proceedings or prospective legal proceedings; or to establish, exercise, or defend our legal rights (including providing information to others for fraud prevention and reducing credit risk).
· In carrying out the activities specified in this section, we may transfer Personal Information to reputable organizations or companies outside Kuwait. We take steps to ensure that your information will be accorded the same level of protection as that required of us under applicable Kuwait law. By agreeing to the Terms and this Privacy Policy, you expressly agree to such sharing of Personal Information.
· If Jotib General Trading Company for Textiles and Luxuries is sold to a third party or Jotib General Trading Company for Textiles and Luxuries otherwise becomes subject to a merger, consolidation, or acquisition, it would become necessary for us to transfer your Personal Information to a third party, and in such case, Jotib General Trading Company for Textiles and Luxuries would require that the third party handles your Personal Information with no less care than taken by us.
Cookies
New technologies are emerging on the Internet that helps us deliver customized visitor experience. Jotib General Trading Company for Textiles and Luxuries may use such new technologies, including cookies or other technologies, to remember your information when you use www.Jotib.com. We may use such technologies for tracking activity on www.Jotib.com, preparing reports, assessing trends, and otherwise monitoring how www.Jotib.com is being used. By accepting the Terms of use of www.Jotib.com and this Privacy Policy, you confirm your consent to Jotib General Trading Company for Textiles and Luxuries use of cookies, and other such technologies, for these purposes. If you do not wish to receive cookies, you may configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies, or receive a warning before a cookie is stored.
Security
We take all steps reasonably necessary to protect against unauthorized access, use, alteration, disclosure, or destruction of Personal Information. Any information that we collect and store that is personally identifiable is protected using appropriate means, and Jotib General Trading Company for Textiles and Luxuries is not responsible for any unauthorized access or use by third parties unless such access is enabled because of our gross negligence or willful misconduct.
Protecting your Personal Information is very important to us. Therefore, we take the following precautions, among others, to better protect Personal Information;
· We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Personal Information, including using Secure Sockets Layer (SSL) software.
· It is important for you to protect against unauthorized access to your account, password, and computer. You must ensure that you log out/sign off from your Account when you are exiting www.Jotib.com
Changes to the Privacy Policy
Please check our privacy policy periodically for changes. We will also notify you of significant updates and post the last updated date at the bottom of the privacy policy.
Contact Us
Please feel free to contact us with any questions or comments about this policy or about how your information is handled. You can contact us via the addresses below:
E-mail:
info@jotib.com
